# Parent/Guardian Accounts

### Account Creation

Horizon Education offers Parent/Guardian accounts that are linked to enrolled students. Parent/Guardian accounts can be setup via **Manual Creation** or **Clever/ClassLink** roster syncs.

#### Manual Creation

School Admins can upload a list of parents/guardians via the Student list within the User tab in the School Admin section. Admins will see a **Import Parent List** button, in which a upload template to download is provided, which requires:

* Student First Name
* Student Last Name
* Student ID
* Student Email
* Parent First Name
* Parent Last Name
* Parent Email

<figure><img src="https://lh7-us.googleusercontent.com/slidesz/AGV_vUdV77hxx_ZVl4BI51FKJxNRCdwWlO1QOm6k94hq1g-67cXMQYiDbYK0Kc_SbafNjl66jYDXS4rzlLE1BVutyO_rk-WX11Om2BVmnWHhAiyg8GOrhFG7COipgSU32sw-SfGsM6m01aTWD5mWMgt8voY_=s2048?key=fhTOaEqpNQXtfBXxxLrWnw" alt=""><figcaption></figcaption></figure>

#### Clever/ClassLink

If your school uses Clever or ClassLink to roster students, Parent/Guardian accounts are automatically synced to each student in Horizon, as long as they are linked in Clever or ClassLink via your SIS provider.&#x20;

### Parent Account Activation

Once accounts are created via either method, parents/guardians **DO NOT** automatically receive an activation email.

In order for Parents/Guardians to activate their accounts and set up a password, they need to visit: [portal.horizoneducation.com/activate](https://portal.horizoneducation.com/activate).

It is the school’s responsibility to share this link with Parents/Guardians after accounts have been created, which is why Horizon does not send out activation emails automatically.

<figure><img src="https://lh7-us.googleusercontent.com/slidesz/AGV_vUdreg96gTw9zChxQQqUHebVeNVSyl_RFnZzwfsEDVXe52XvAX_jpULSZLaDRYwHDWXcyMJSqAvMigifdVObfr-xp4fDisTKKpR4b1hgWGIrX0cFGMwphLcP3V7pJpYR8ajnpu0Ys6SzrxfdSJAJf8lMJg=s2048?key=fhTOaEqpNQXtfBXxxLrWnw" alt=""><figcaption></figcaption></figure>

### Parent Account Functionality

After creating a password, the Parent/Guardian can login on the main [portal.horizoneducation.com](https://portal.horizoneducation.com) login page, and after logging in they will be prompted with a screen to select which student to view. Parents/Guardians have access to all students they have been synced to.

After selecting the student, the user will only have access to view score reports for completed assessments from that student, along with navigation to go back to the list of students they can select.

<figure><img src="https://lh7-us.googleusercontent.com/slidesz/AGV_vUeCJ3sPKRlIHprw9pDgZ3-vSjIjydVd8H2dNSmWhpFiIgXCYP3tzZJGsgTl8-h49n7tuvtAk80c_EiL-cVXiqiGWQYrdVEepm0VSVeApsdewBAt04F0JcTxcH3tJXX1zJan2PYwpp72kSk3BLA0PlL9uA=s2048?key=fhTOaEqpNQXtfBXxxLrWnw" alt=""><figcaption></figcaption></figure>

<figure><img src="https://lh7-us.googleusercontent.com/slidesz/AGV_vUeu0VEh132Xi1bRNs2IZ2hT2v0vSURSz14l9ErhGwtzoxjm5SLwChHxUf0eqpPb66D-SzDSqc4iTiXfL-zFYQW3S_-KYhOw_NY2jzwpdJupl3hyPtLCRlfxOqC3qN2KuSftRJvCHupYwnoAqIdVC5E4qw=s2048?key=fhTOaEqpNQXtfBXxxLrWnw" alt=""><figcaption></figcaption></figure>

### Editing/Deleting Parent Guardian Access

Within the student profile popup that is accessible to Teachers and School Admins, a new Parents/Guardians tab has been added that will show all Parents/Guardians that have been sycned to that particular student and allows a user to edit the account information or delete the account.

<figure><img src="/files/SP9MALrEN3prX5JJDbI4" alt=""><figcaption></figcaption></figure>


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://support.horizoneducation.com/admin-only-features/parent-guardian-accounts.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.